Frequently Asked Questions About Beds
Welcome to the Restivo Beds FAQs page. Whether you are searching for luxury upholstered beds, a stylish bed headboard, an ottoman storage box, free fabric samples or a bespoke bed design, this guide will help you find the information you need. At Restivo Beds, we offer a range of bedroom furniture, including upholstered bed frames, headboards, mattresses, bedroom storage and accessories. You can explore different bed sizes, fabrics, colours and designs to find furniture that complements your home. We understand that choosing a bed involves more than appearance. You may have questions about bed dimensions, custom-made furniture, payment options, delivery, professional bed assembly, returns and your five-year bed frame guarantee. Explore the 12 sections below for answers to common bed-buying questions. If you cannot find the information you need, please contact our customer support team. Customer support: support@restivobeds.co.uk or +44 7878 381821

Table of Contents
Why Shop With Restivo Beds?
Choosing the right bed should be a straightforward experience. Whether you are comparing upholstered beds, selecting a headboard for a double or king-size bed, requesting free fabric samples, exploring ottoman storage or planning a bespoke design, Restivo Beds is here to help. Browse our products, check the individual specifications and contact our team if you need further information before placing an order. Have a unique bed design in mind? Share your measurements, design ideas, preferred upholstery and reference images with our team. We will review your requirements, discuss the options and provide a quotation before you decide whether to proceed.
Free Fabric Samples
Try your preferred upholstery before choosing your bed.
Custom Beds Available
Contact our team to discuss your required dimensions.
£50 Professional Assembly
Optional assembly service for a hassle-free experience.
Five-Year Bed Frame Guarantee
Additional reassurance, subject to our guarantee terms and UK policy.
Beds and Bedroom Furniture
Learn more about upholstered beds (beds faqs), headboards, mattresses and bedroom storage.
What types of beds does Restivo Beds offer?
Restivo Beds offers a selection of upholstered bed frames and bedroom furniture in contemporary and traditional-inspired designs. Our range includes statement headboards, upholstered beds, storage beds and other bedroom products, with available styles and specifications varying by product.
Whether you are looking for a modern upholstered bed, a luxurious velvet bed frame, a practical ottoman storage bed or a design that complements a traditional bedroom, we recommend exploring our current collection.
Browse the Restivo Beds website to discover available products and check each listing for its specifications, sizes, fabrics, colours and included components.
Are Restivo Beds upholstered?
Yes, our collection includes upholstered beds and headboards in a variety of designs and finishes. Upholstered bedroom furniture can add texture, colour and a soft, decorative appearance to your bedroom.
Depending on the product, you may find different upholstery styles, including channel designs, button detailing, wingback headboards and contemporary panel designs. Fabric availability varies between products, so always review the individual listing before ordering.
If you are unsure which upholstery finish would suit your room, visit our fabric collection and consider requesting free fabric samples before making your decision.
Do Restivo Beds come with mattresses?
Mattresses are sold separately unless the individual product listing or a specific package clearly states that a mattress is included.
When purchasing an upholstered bed frame, check the product description, selected options and order summary carefully. This will help you understand whether you are purchasing the bed frame alone or a package containing additional items.
If you need a mattress to complement your new bed, explore the available bedroom furniture collection and check the mattress options available on our website.
Do your beds come with a headboard?
Whether a headboard is included depends on the particular bed design. Some upholstered bed frames are supplied with a matching headboard, while other products may have different configurations.
Before ordering, review the product images, description and specifications to confirm exactly what is included in the price. Do not assume that every photograph shows all the components supplied with the product.
If you are buying a replacement headboard or want a particular style, explore our available headboard designs and check their dimensions and compatibility with your existing bed.
Do you sell headboards separately?
Yes, Restivo Beds offers headboards as well as upholstered bed frames. A separate headboard can help refresh the appearance of your bedroom without necessarily replacing your existing bed.
When choosing a replacement headboard, consider the bed size, mounting arrangement, width, height, thickness and upholstery colour. Compatibility depends on your existing bed or base, so check the product specifications before ordering.
If you cannot find the exact size or design you need, contact us to discuss whether a custom headboard may be possible.
What is an upholstered bed headboard?
An upholstered bed headboard is a padded panel covered in fabric or another upholstery material and positioned at the head of a bed. It creates a decorative focal point and can provide a more comfortable surface to lean against when sitting up in bed.
Headboards are available in a variety of styles, including plain panels, vertical channels, buttoned designs, wingback shapes and tall statement designs. Your choice can influence the overall appearance of your bedroom.
When selecting a headboard, consider its height, width, upholstery, colour and compatibility with your bed. If you need a particular height or design, you can contact Restivo Beds to discuss your requirements.
Do you sell ottoman storage beds?
Restivo Beds offers upholstered bedroom furniture, including storage-bed options where available in the current collection. An ottoman storage bed generally features a lifting mattress platform that provides access to storage space underneath.
This space can be useful for storing spare bedding, pillows, blankets and other suitable household items. However, the storage configuration, lifting mechanism, dimensions and assembly requirements depend on the individual product.
Before purchasing an ottoman bed, check its product specifications and ensure that you have sufficient room to use the lifting mechanism safely.
What is included in the price of a bed?
The price includes the components and options specified in the individual product listing and your order summary. Depending on the product, this may include the upholstered bed frame, headboard, footboard, side rails, base components and fittings.
A mattress, professional assembly or other accessories should not be assumed to be included unless the listing or checkout expressly confirms this.
Before completing your purchase, review the selected bed size, fabric, colour, base, mattress options and any additional services. If something is unclear, contact our team for confirmation.
Bed Sizes and Choosing the Right Headboard
Find the right size for your bedroom or request a custom design.
What UK bed sizes are available?
Our standard bed sizes include the following options, subject to the availability of each product:
- Single: approximately 3ft wide.
- Small Double: approximately 4ft wide.
- Double: approximately 4ft 6in wide.
- King: approximately 5ft wide.
- Super King: approximately 6ft wide.
These measurements refer to approximate mattress widths. The overall dimensions of an upholstered bed frame may be larger because of its headboard, side rails, footboard and upholstery.
Always check the product-specific size guide before ordering. If you need measurements in centimetres, consult the product specifications or contact our team.
How do I choose the right bed size for my bedroom?
Start by measuring the available floor space and deciding how much sleeping space you need. Consider who will use the bed, the size of the mattress and the amount of room required for movement around the furniture.
Remember to account for the overall bed-frame dimensions rather than measuring only the mattress. A large upholstered headboard, padded side rails or a decorative footboard can increase the space required.
We recommend measuring doorways, hallways and staircases as well, so that the bed components can reach the intended room. If you are unsure which bed size will work best, contact Restivo Beds before placing your order.
How do I choose a headboard for a double, king-size or super king-size bed?
Choose a headboard that corresponds to your bed size and is compatible with your existing bed frame or base. A double headboard is generally intended for a double bed, while a king-size or super king-size headboard is designed for the corresponding width.
You should also consider the headboard height, thickness, mounting method, fabric and colour. For example, a tall upholstered headboard can create a statement look, while a simple panel design may suit a more minimal bedroom.
Always check the actual measurements rather than relying on photographs alone. If you need a headboard for an existing bed, provide its measurements when contacting our team.
Do you sell tall or extra-tall headboards?
Headboard heights vary according to the design and product specifications. If you are looking for a tall headboard, an extra-tall headboard for a king-size bed or a particular height, check the measurements shown on the relevant product page.
Consider the ceiling height, wall space, bedside furniture and overall room proportions when choosing a tall headboard. You should also check whether wall fixtures, shelves or other furniture could interfere with its placement.
If you cannot find the height you want in our standard collection, contact Restivo Beds to discuss a custom headboard. Any bespoke dimensions must be confirmed with our team before an order is placed.
Can I order a cream, beige or black headboard?
Colour availability depends on the selected headboard and its available upholstery options. Restivo Beds offers a range of fabric and colour choices across its collection, which may include neutral shades and darker colours.
If you are searching for a cream headboard, beige headboard, grey headboard or black headboard, check the available colour variations on the product page.
Because colours can look different under various lighting conditions and on different screens, we recommend requesting free fabric samples where available. If you need a colour that is not listed, contact our team to ask whether an alternative can be considered.
How do I measure my bed for a replacement headboard?
First, identify the width of your existing bed or mattress and check how the current headboard is attached. Measure the width of the headboard area, its height and, where relevant, its depth.
If the headboard attaches to a bed frame, check the position and spacing of the mounting points. If it is designed to be wall-mounted, consider the wall space and the height at which you want it installed.
Do not assume that a headboard will fit simply because it is described as a double or king-size. Send the measurements and photographs to Restivo Beds if you need help identifying a suitable replacement.
Can I order a headboard to fit my existing bed frame?
You can contact us to discuss a headboard for an existing bed frame. Suitability depends on the bed width, mounting arrangement, dimensions and the design you want.
When making an enquiry, tell us whether your bed is a standard UK size, provide the frame measurements and explain how the current headboard is attached. Photographs of the bed frame and fixing points may also be useful.
Our team can then review your requirements and advise whether one of our available headboards may be suitable or whether a bespoke option should be considered.
Fabrics, Colours and Free Fabric Samples
Explore our upholstery fabrics, colours and sample service.
What fabrics are available for upholstered beds and headboards?
Fabric availability depends on the product and its available variations. Our upholstery collection includes options such as Plush Velvet, Crushed Velvet, Linen Turin and Chenille, with other finishes available on selected products.
Each material offers a different appearance and texture. Your choice can influence the style of your bed, how it complements your bedroom décor and the overall look of your upholstered headboard.
Visit the Restivo Beds fabric collection to explore available options. Always check the product listing to confirm which fabrics can be selected for your chosen bed or headboard.
Can I choose the colour of my bed or headboard?
Yes, many Restivo Beds products offer a choice of upholstery colours. Available colours vary by product and fabric, so the options shown on the relevant product page should guide your selection.
You may be looking for a cream upholstered bed, a beige headboard, a grey bed frame, black upholstery or a more colourful finish. Consider your curtains, flooring, wall colour and existing furniture when choosing a shade.
If you are uncertain about a colour, request a fabric sample where available. If your preferred colour is not listed, contact us to ask whether a custom option is possible.
Do you offer free fabric samples?
Yes, Restivo Beds offers free fabric samples to help customers choose upholstery before ordering eligible products.
Fabric samples allow you to see the material in person, compare its texture and check how its colour looks in your bedroom. This can be particularly helpful when selecting velvet, chenille or linen-style upholstery.
We recommend viewing your sample under both natural daylight and artificial lighting. If you already have a colour scheme in mind, compare the sample with your bedding, curtains, flooring and other furniture before choosing your bed.
How do I request free fabric swatches?
You can request fabric swatches through the fabric-sample section of the Restivo Beds website or contact our customer support team for assistance.
Visit our fabric collection to explore the available materials and colours. Tell us which finishes you would like to compare so that you can make a more informed upholstery choice.
Please check the current sample-request instructions and availability when submitting your request. Ordering samples before choosing your bed can help reduce uncertainty about colour and texture.
Will the fabric colour look exactly the same as the website image?
Not necessarily. The appearance of an upholstery colour can vary depending on screen settings, lighting, photography and the characteristics of the fabric.
For example, cream, beige, mink, grey and silver finishes may appear warmer or cooler depending on the surrounding décor and light in your room. Textured fabrics may also reflect light differently from smoother materials.
If colour matching is important, request a free fabric sample where available. Viewing the actual material in your bedroom can help you decide whether it complements your chosen colour scheme.
How should I care for upholstered furniture?
Care requirements depend on the fabric used on your bed, headboard or storage furniture. As a general precaution, remove dust regularly using a suitable soft brush or upholstery attachment.
If a spill occurs, deal with it promptly and follow the cleaning guidance provided for that material. Avoid using bleach, abrasive products or unapproved cleaning chemicals, as these may damage the upholstery or alter its colour.
Always follow the product-specific care instructions and test any approved cleaning product on an inconspicuous area first. If you are unsure how to clean a particular fabric, contact the relevant product supplier or our support team for guidance.
Can I choose crushed velvet, plush velvet, chenille or linen-style fabric?
Selected Restivo Beds products offer fabric choices such as Crushed Velvet, Plush Velvet, Linen Turin and Chenille. However, not every fabric is available on every bed, headboard or storage product.
Crushed Velvet can provide a distinctive textured appearance, while Plush Velvet offers a rich, soft-looking finish. Linen Turin has a woven-style appearance, and Chenille provides another upholstery texture.
Check the available variations on your chosen product before ordering. You can also explore our fabric catalogue and request samples where available.
Can I request fabric samples before placing a bed order?
Yes. We encourage customers to request free fabric samples where available, especially when deciding between similar colours or upholstery finishes.
A sample can help you compare the material against your bedroom décor and see how the colour looks in different lighting. This is useful when choosing a statement headboard, a neutral upholstered bed or matching bedroom storage.
Once you have chosen your preferred finish, check that the fabric and colour are available for the particular product you want to buy.
Helpful links: Explore Fabrics · About Restivo Beds
Orders, Payments and Finance
Information about placing orders and available payment methods.
How do I place an order with Restivo Beds?
Start by browsing the Restivo Beds website and selecting the bed, headboard, storage product or accessory you want to purchase.
Choose the available options shown on the product page, such as bed size, upholstery fabric, colour, base and any additional items. Review your selections carefully before adding the product to your basket.
At checkout, confirm your delivery details, order summary, total price and available payment options. If you have a question about a product specification or custom requirement, contact our team before completing your purchase.
Which payment methods do you accept?
Restivo Beds supports a range of payment methods, which may include:
- Credit and debit cards.
- PayPal.
- Apple Pay.
- Google Pay.
- Klarna.
- Clearpay.
The payment options available to you will be displayed during checkout. Availability can depend on the payment provider, the transaction and any applicable eligibility requirements.
Before confirming your order, check the payment method selected and the total amount due. If a payment provider offers instalments, review its payment schedule and terms before accepting the plan.
Do you offer 0% finance on beds?
Restivo Beds provides access to payment options through providers including Klarna, Clearpay and PayPal, subject to availability at checkout.
However, Buy Now, Pay Later is not automatically the same as a separate long-term 0% finance agreement. The payment plan, interest rate, fees, eligibility requirements and repayment schedule depend on the specific option offered by the provider.
Before choosing an instalment option, read the provider's terms and confirm the amount payable and when payments are due. Do not assume that all payment plans are interest-free or that every customer will qualify.
For general information, visit the official Klarna UK, Clearpay and PayPal UK websites.
Can I pay with Klarna or Clearpay?
Klarna and Clearpay are among the payment methods supported by Restivo Beds. The options offered to you will depend on what is available at checkout and whether you meet the relevant provider's eligibility requirements.
Payment plans can have different repayment schedules and conditions. Review the amount due at checkout, the dates of any future payments and the provider's terms before confirming your purchase.
For further details, visit the official Klarna UK website or Clearpay website.
Will I receive an order confirmation?
After placing an order successfully, you should receive an order confirmation containing details of your purchase. Check the email address supplied during checkout and review your inbox and junk folder if the confirmation does not appear.
Your confirmation should help you verify the products selected, the applicable order details and the information supplied during checkout.
If you believe your payment was successful but you have not received confirmation, contact Restivo Beds support. Provide your name, email address and any available payment or order information so that the team can investigate.
Can I change my order after placing it?
If you need to change a bed size, fabric, colour, delivery address or another order detail, contact our team as soon as possible.
We will check whether the requested change can be accommodated. Changes may be more difficult once a made-to-order product has entered production, been prepared for dispatch or been handed over for delivery.
Any revised price, specification or delivery estimate should be confirmed with you before you agree to the change. Your statutory rights remain unaffected by the fact that a product is made to order.
What should I do if my payment fails?
First, check that your card or payment details are correct and that your payment provider has authorised the transaction. You may also need to check your available funds or contact your bank or payment provider.
If the payment continues to fail, try another payment method displayed at checkout. Avoid repeatedly submitting payments if you are unsure whether a transaction has already gone through.
If you believe you have been charged but have not received an order confirmation, contact Restivo Beds support so that we can investigate.
Can I use PayPal to pay for my bed?
PayPal is among the payment methods supported by Restivo Beds, subject to the options displayed at checkout.
Depending on your eligibility and the options PayPal offers for the transaction, you may be presented with different ways to pay. Do not assume that every PayPal purchase will qualify for an instalment plan.
Review the payment terms, repayment schedule and any applicable conditions before confirming your order. For further information, visit the official PayPal UK website.
Helpful links: Terms of Service · Klarna UK · Clearpay · PayPal UK
Delivery Information
Everything you need to know about our delivery service and assembly options.
Will the delivery team take my bed upstairs?
The delivery arrangements depend on the service selected, the product and the access conditions at your property. Do not assume that standard delivery includes upstairs delivery or room-of-choice placement unless this has been confirmed for your order.
Before delivery, measure doorways, hallways, staircases, landings and narrow turns. Clear the access route and inform us in advance if you have unusual access restrictions.
If you need the bed delivered to a particular floor or room, contact Restivo Beds before purchasing so that we can explain the available service and confirm what is included.
How long does delivery take?
Our standard estimated delivery timeframe is 7–10 days, subject to product availability, the product selected and the delivery arrangements confirmed for your order.
We also offer a Rapid Delivery option for £50, with an estimated timeframe of 5–7 working days, where available. Please check that this option is offered for your product and delivery address before selecting it.
These are estimates rather than guaranteed dates unless we explicitly confirm otherwise. If you need your bed by a particular date, contact our team before ordering so we can advise whether the requested timeframe is achievable.
Is delivery free?
Restivo Beds offers free standard delivery to eligible UK mainland addresses on qualifying orders.
Some offshore locations, remote areas and postcodes may fall outside our standard delivery coverage. Delivery eligibility should be checked before completing your purchase if you are unsure whether your address is covered.
If you require Rapid Delivery, the advertised option is £50 for an estimated 5–7 working days, subject to availability. Review the delivery options shown for your order before confirming the purchase.
Which areas of the UK do you deliver to?
Our standard delivery service covers eligible UK mainland addresses. Some offshore locations, remote areas and postcodes may be excluded from the standard service.
Enter your correct delivery address and postcode during checkout. If your postcode is not accepted or you are uncertain whether delivery is available, contact our team before placing your order.
We can check the eligibility of your address and explain which delivery arrangements may be available. Please do not assume that free delivery or Rapid Delivery is available to every UK address.
How much does professional bed assembly cost?
Our optional professional bed assembly service is priced at £50, where available.
Assembly is separate from standard delivery unless your order specifically states that it is included. Check the service options at checkout and your order confirmation to ensure that assembly has been selected.
The scope of the service depends on the arrangements confirmed for your purchase. If you need clarification about assembly availability for a particular bed, contact our team before ordering.
Can I choose a preferred delivery date?
Where delivery-date selection is available, our team will explain the available arrangements and help coordinate a suitable date.
A preferred date is not confirmed until it has been agreed through the applicable booking process. Availability can depend on your location, the product and the delivery schedule.
Please ensure that your email address and telephone number are correct when placing your order so that our team can contact you about the arrangements.
Will I be contacted before my delivery arrives?
Our delivery process includes communication about the arrangements for your order. Once your order is ready for delivery, our team will contact you regarding the available arrangements and the next steps.
The exact timing and method of communication depend on the arrangements confirmed for your order. Please ensure that your contact details remain up to date.
If you need an update or have concerns about your expected delivery, contact our support team and provide your order number.
Can I track my Restivo Beds order?
You can use the Restivo Beds order-tracking page to access the tracking information or instructions made available for your purchase.
Have your order details ready when using the tracking service. If you cannot find your order information or need help understanding its status, contact our customer support team.
Please note that the information displayed depends on the tracking service and the updates available for your order. For further assistance, visit Track Your Order.
Helpful links: Delivery and Assembly Information · Track Your Order · Terms of Service
Returns, the 30-Night Trial and Refunds
All the details about our trial, returns process and five-year guarantee.
What is your 30-night trial?
Restivo Beds offers a 30-night trial, subject to the applicable eligibility requirements and trial terms.
If you are considering a return under the trial, review the current Returns and Refunds Policy to understand which products qualify, how to request a return and what conditions apply.
If you are uncertain whether your purchase is eligible, contact our support team before arranging a return. The 30-night trial does not remove any statutory consumer rights that apply to your purchase.
Can I return my bed if I change my mind?
Your options depend on the product purchased, the reason for the return and the applicable policy and consumer law.
Restivo Beds offers a 30-night trial subject to its terms. Statutory cancellation rights may also apply to eligible online purchases. However, qualifying goods made to a consumer's specifications or clearly personalised can be exempt from certain change-of-mind cancellation rights.
Before ordering a bespoke bed, review the relevant terms carefully. For general information about online returns and refunds, read the official GOV.UK guidance on accepting returns and giving refunds.
What should I do if my bed arrives damaged?
Contact Restivo Beds as soon as reasonably possible if your bed arrives damaged, has missing components or does not match the agreed order.
Provide your order number, a clear description of the issue and photographs of the affected areas where possible. Keep the packaging and relevant order information until our team has advised you about the next steps.
We will review the circumstances and explain the appropriate procedure. Your statutory rights are not removed by the trial conditions or by contacting us to report a problem.
How do I request a return?
Start by reviewing the <a href="https://restivobeds.co.uk/refunds-cancellations-returns-policy/" style="color:#1677d2;text-decoration:underline;">Returns, Cancellations and Refunds Policy</a> to identify the procedure that applies to your purchase.
Contact our support team with your order number, the product you wish to return and the reason for your request. We will explain the relevant steps, eligibility requirements and any applicable collection or return arrangements.
Do not assume that a return has been approved until the procedure has been confirmed. If your product is damaged or faulty, make this clear when contacting us so the issue can be assessed appropriately.
What guarantee comes with my bed?
Restivo Beds advertises a five-year bed frame guarantee, subject to the applicable terms and conditions.
The guarantee's coverage, exclusions and claim procedure are explained in the relevant warranty information. If you experience a problem with your bed frame, contact our support team with your order details and a description of the issue.
The guarantee operates alongside any statutory consumer rights that apply to your purchase. You can read more in our Warranty and Guarantee Policy.
How long does a refund take?
Refund timing depends on the reason for the return, the applicable policy, the stage of the return process and the circumstances of the purchase.
Once you contact us, our team will explain the relevant procedure and any required return or collection arrangements. Where statutory refund deadlines apply, those requirements must be followed.
For eligible online cancellations, GOV.UK explains the general rules on when a customer must notify a retailer, return goods and receive a refund. Read the official UK returns and refunds guidance for further information.
Can I return a bed that has been assembled?
The answer depends on the reason for the return, the product, its condition and the applicable trial terms and consumer law.
If you are considering returning an assembled bed because you have changed your mind, contact our support team before dismantling or moving it. We can explain the procedure and assess the circumstances under the applicable policy.
If the bed is faulty or damaged, tell us what has happened and provide photographs where possible. Do not assume that assembly automatically removes your statutory rights.
Are customised or made-to-order beds eligible for returns?
Customised and made-to-order beds require particular care when reviewing return conditions. Under UK consumer law, qualifying goods made to a customer's specifications or clearly personalised may be exempt from certain statutory change-of-mind cancellation rights.
This does not mean that every custom order is automatically excluded from every remedy. Rights relating to faulty, damaged or incorrectly supplied goods may still apply, depending on the circumstances.
Before confirming a bespoke order, review the Returns and Refunds Policy and the agreed order specifications. For independent guidance, visit GOV.UK: Accepting returns and giving refunds.
Helpful links: Returns and Refunds Policy · Warranty and Guarantee · GOV.UK Returns Guidance
Ottoman Storage Boxes and Bedroom Storage
Do you sell ottoman storage boxes and blanket boxes?
Restivo Beds offers selected upholstered storage products, with availability depending on the current collection.
If you are looking for an ottoman storage box, an upholstered storage box, a bedroom storage box or a blanket box, check the relevant product listing for its dimensions, upholstery, colour and storage details.
What is an ottoman storage box?
An ottoman storage box is a storage unit designed to hold household items such as blankets, cushions and bedding. Upholstered versions feature a fabric-covered exterior that can coordinate with other bedroom furniture.
Some storage products have lifting lids or other opening mechanisms, while the exact design depends on the model. Always check the product description to understand how the storage compartment opens and how much space is available.
Before purchasing, measure the intended location and confirm that the product's width, depth and height will suit your room.
How do I choose the right size of blanket box?
Begin by measuring the space where you intend to position the blanket box. Check its external width, depth and height, and allow enough clearance to open the lid or access the contents comfortably.
Think about what you intend to store, such as blankets, spare pillows or bedding. The usable storage space depends on the internal dimensions and construction, so do not judge capacity from the exterior dimensions alone.
Review the product measurements before ordering. If you are coordinating the box with an upholstered bed, consider the height, fabric and colour as well.
Are crushed velvet or plush velvet ottoman storage boxes available?
Fabric availability depends on the particular storage product. Selected Restivo Beds storage designs offer upholstery options such as Crushed Velvet, Plush Velvet, Linen Turin and Naples.
These finishes have different textures and appearances, allowing you to choose a style that complements your bedroom. However, you should not assume that every fabric or colour is available for every ottoman storage box.
Check the individual product page for the available variations. You can also explore our fabric collection to learn more about upholstery options.
Can I choose a beige or cream blanket box?
Colour options vary by product. If you are looking for a cream blanket box, beige ottoman storage box or neutral upholstered storage unit, check the colours available on the relevant product page.
Neutral upholstery can complement a range of bedroom styles, including rooms with cream bedding, wooden furniture and soft-coloured walls. However, the final appearance will depend on the fabric, lighting and surrounding décor.
If you want to coordinate the storage box with your bed, request fabric samples where available and compare them before ordering.
Can I match a blanket box with my bed?
You can select a blanket box or upholstered storage product that complements your bed, provided suitable products, fabrics and colours are available.
For the closest match, compare the upholstery options and colour names on the relevant product pages. Two materials with similar colour names may still differ in texture or appearance.
If you want a coordinated bedroom, consider your headboard, bed frame, curtains and other upholstered furniture together. Free fabric samples may help you compare the available materials before making your decision.
What can I store inside an ottoman storage box?
An upholstered ottoman storage box can be useful for storing suitable household items, including blankets, spare bedding, cushions and other bedroom essentials.
Before storing anything, check the product's size, internal capacity and any manufacturer guidance. Avoid exceeding any stated weight limits, and do not store items that could damage the lining or mechanism.
Keep the opening mechanism clear and follow the product instructions when accessing the compartment, particularly if the lid is heavy or uses a lifting mechanism.
How do I clean and maintain an upholstered storage box?
The appropriate cleaning method depends on the upholstery fabric and product construction. Regularly remove dust using a suitable soft brush or upholstery attachment.
For spills, follow the care guidance for the particular fabric and avoid applying bleach or harsh cleaning chemicals unless expressly permitted by the manufacturer. Test any approved cleaner on an inconspicuous area first.
Check hinges, lids and other moving components periodically and follow any product-specific safety instructions. If you are unsure how to care for your storage product, contact our team for guidance.
Helpful links: Restivo Beds Collection · Fabric Options
Professional Bed Assembly
Does Restivo Beds offer professional white-glove bed assembly?
Yes, Restivo Beds offers an optional professional bed assembly service where available. This service is intended to help customers who would prefer assistance with setting up their new bed.
Assembly is separate from standard delivery unless your order specifically states otherwise. Availability and the scope of the service depend on the product and the arrangements confirmed for your purchase.
If you want a bed delivered and assembled, check the options at checkout and your order confirmation to ensure the assembly service has been included.
How much does professional bed assembly cost?
Our optional professional bed assembly service is priced at £50, where available.
The service is not automatically included in free standard delivery. Check the assembly option during checkout or contact our team to confirm whether it is available for your selected bed and delivery address.
Before placing your order, review the service description and any applicable terms so you understand what the assembly charge covers.
How can I add assembly to my order?
Where assembly is available, select the relevant service option during the ordering process or contact our team for guidance.
Before confirming the purchase, check the total price and ensure that assembly appears in your order details. If you have already placed an order, contact us as soon as possible to ask whether assembly can be added.
Availability may depend on the product, delivery location and appointment arrangements. Any change to your order should be confirmed before you rely on the service.
Can I request assembly after placing my order?
You can contact Restivo Beds to ask whether professional assembly can be added after an order has been placed.
Whether this is possible depends on the order's progress, service availability and delivery arrangements. Please contact us as early as possible so that we can check the options.
Do not assume that an assembly appointment has been booked until our team has confirmed the service and any applicable charge.
Does the assembly service cover all bed types?
Assembly availability depends on the selected product and the arrangements offered for your order. Some bed designs may have different installation requirements, particularly those with storage mechanisms or specialised components.
If you are purchasing an ottoman bed, a large upholstered bed frame or a bespoke design, confirm assembly availability before completing your purchase.
Check the product information and service details to understand what is included. Contact our team if you have questions about a specific bed model.
Do I need to prepare the room before the assembly team arrives?
Yes. Preparing the room can help the appointment run smoothly.
Clear the intended bed area, remove obstacles from the access route and check that the room is ready for the furniture. Measure doorways, hallways, staircases and narrow turns to ensure that the components can be moved into the room safely.
It is also helpful to decide where the bed will be positioned before assembly begins. If your property has unusual access restrictions, tell us in advance so that the arrangements can be reviewed.
What should I do if I have a question about my assembly booking?
Contact our customer support team and provide your order number, delivery postcode and a description of your question.
If you need to change an appointment or confirm whether assembly has been included, contact us as early as possible. Our team can check the information available for your order and explain the next steps.
For full service information, visit our Delivery and Assembly page.
Helpful links: Professional Bed Assembly · Terms of Service
Five-Year Bed Frame Guarantee
Do Restivo Beds frames come with a five-year guarantee?
Restivo Beds advertises a five-year bed frame guarantee, subject to the applicable terms and conditions.
The guarantee is intended to provide additional reassurance about qualifying issues covered by its terms. The precise scope of coverage, exclusions and claims procedure should be checked in the published guarantee information.
The guarantee operates alongside applicable statutory consumer rights. Read the full Warranty and Guarantee Policy before ordering if you need clarification about coverage.
Which products are covered by the five-year bed frame guarantee?
The five-year guarantee applies to qualifying bed frames in accordance with the published terms. Coverage for other products, components or accessories depends on the specific guarantee and any separate manufacturer warranty.
Do not assume that mattresses, upholstery fabrics, accessories and all storage mechanisms are covered in exactly the same way as the bed frame.
If you want to know whether a particular component is included, check the guarantee documentation or contact our support team with the product details.
What does the five-year bed frame guarantee cover?
The exact coverage is defined by the applicable guarantee terms. These explain which faults or structural issues qualify, the exclusions and the procedure for making a claim.
If you notice a problem with your bed frame, contact Restivo Beds with your order number, a description of the issue and photographs where useful. Our team will review the circumstances and advise you on the next steps.
The guarantee does not replace any statutory consumer rights that may apply. For general guidance, see the official GOV.UK returns and consumer guidance.
Are mattresses and accessories covered by the same guarantee?
Not necessarily. The guarantee applicable to a bed frame may differ from any warranty provided for a mattress or accessory.
If you purchase a mattress, storage box or other bedroom accessory, check the product documentation and any separate warranty terms. The period and scope of cover may depend on the product and manufacturer.
If you are unsure which terms apply to your purchase, contact Restivo Beds with your order details before making a claim.
Does the guarantee cover normal wear and tear?
The answer depends on the exclusions and conditions in the published guarantee. Normal wear, accidental damage, misuse or issues arising from unsuitable assembly or use may be treated differently from qualifying structural or manufacturing faults.
For this reason, it is important to read the guarantee terms and follow the care and assembly instructions supplied with your product.
If you notice a problem and are unsure whether it is covered, contact our support team rather than assuming that the issue is either included or excluded.
What should I do if my bed frame develops a fault?
Stop using the affected part of the bed if continued use could be unsafe or cause further damage. Contact Restivo Beds and explain the issue.
Provide your order number, a description of the problem and photographs or videos where possible. Do not attempt modifications or repairs that could create a safety risk or make it harder to assess the issue.
Our team will review the information and explain the next steps under the applicable guarantee and consumer law.
How do I make a guarantee claim?
Contact our customer support team and include the following information:
- Your name and order number.
- The product name and purchase details.
- A clear description of the fault.
- Photographs or videos, where useful.
- Any other information reasonably needed to assess the problem.
Our team will review the claim and explain what happens next. Please keep your order confirmation and any relevant product documentation until the issue has been resolved.
What information do I need to provide when making a claim?
You should provide enough information for us to identify your purchase and understand the problem. Your order number, product name, a description of the fault and photographs can help us assess the issue.
If the problem concerns a particular component, explain where it is located and when you first noticed the issue. Include any relevant information about assembly or product use if requested.
We will then review your claim in accordance with the applicable guarantee terms and any relevant statutory rights.
Helpful links: <a href="https://restivobeds.co.uk/warranty-guarantee/" style="color:#1677d2;text-decoration:underline;">Five-Year Bed Frame Guarantee</a> · <a href="https://restivobeds.co.uk/terms-of-service/" style="color:#1677d2;text-decoration:underline;">Terms of Service</a> · <a href="https://www.gov.uk/accepting-returns-and-giving-refunds" style="color:#1677d2;text-decoration:underline;">GOV.UK Consumer Guidance</a>
Custom Beds and Design Assistance
Can Restivo Beds make a bed to my own design?
Restivo Beds welcomes enquiries about bespoke bed designs, subject to manufacturing feasibility and confirmation of the specifications.
If you have a unique idea, you can tell us about your preferred bed dimensions, headboard style, upholstery fabric, colour, storage requirements and other features. You can also share photographs, drawings or reference images to help explain the design.
Our team will review your requirements and discuss the options that may be possible. We will confirm the specifications, price and estimated production and delivery arrangements before you decide whether to proceed.
Can I submit my own bed design or a reference image?
Yes. You can contact us with your own bed design, sketch, inspiration photograph or reference image.
The more detail you provide, the easier it is for our team to understand your idea. Include the overall bed dimensions, headboard shape, preferred fabric and colour, base type, storage requirements and any distinctive features.
We will review the information and let you know whether the design appears feasible or whether we need further details. Submitting an enquiry does not automatically confirm that the design can be manufactured or establish a final price.
Can I request a bed in custom dimensions?
You can enquire about a bed made to your preferred dimensions. Each request must be reviewed to establish whether the measurements and design can be accommodated.
Please provide the required width, length and height, along with the size of your mattress and any important room restrictions. Remember that the overall dimensions of an upholstered frame may be larger than the mattress itself.
Our team will assess the request and confirm the agreed dimensions, any applicable manufacturing tolerances, the quotation and the estimated timeframe before you place a bespoke order.
Can I choose my own fabric, colour and headboard style?
You can tell us which upholstery, colour and headboard design you would prefer when making a custom-bed enquiry. Available choices depend on the materials, product design and manufacturing requirements.
You may wish to request a cream upholstered bed, a beige velvet headboard, a particular channel design or another style that complements your bedroom. Reference images and fabric preferences can help us understand your requirements.
We will review your choices and confirm which options can be offered. Where available, you can request free fabric samples before deciding on your preferred upholstery.
Can I request special storage features or other modifications?
You can include storage requirements and other design ideas in your enquiry. For example, you might want to discuss an ottoman-style base, a different headboard height, additional design details or dimensions that suit a particular room.
Every request is assessed individually, and not all modifications will be possible for every bed design. Structural requirements, available materials and manufacturing considerations may affect what can be offered.
Our team will discuss the feasible options and confirm the specification and price before any custom order proceeds.
How do I submit my room measurements and design ideas?
Contact Restivo Beds through the available enquiry form or customer support channels. Include your name, email address, telephone number, room length and width, and the bed dimensions you require.
Describe your preferred design, fabric, colour, headboard style, base and any special features. You can also attach reference photographs or sketches if the form supports image uploads.
If you are unsure how to measure the space, provide the measurements you have and explain your concerns. Our team can review the information and tell you whether further measurements are needed before preparing a quotation.
Will Restivo Beds provide a quotation before manufacturing my custom bed?
Yes. The purpose of the custom-bed enquiry is to let our team review your requirements and discuss the price before you commit to a bespoke order.
After assessing your measurements, design ideas, materials and requested features, we will explain which options may be possible and provide a quotation based on the agreed specification.
Review the quotation carefully, including the dimensions, materials, price and estimated production and delivery arrangements. Manufacturing should proceed only after the details and price have been agreed and the order has been confirmed through the applicable process.
How long will it take to receive a quotation and have my custom bed made?
The time needed to prepare a quotation depends on the complexity of your design and whether further details are required. More unusual dimensions or special features may require additional review before the price can be confirmed.
Production and delivery timings also depend on the agreed design, materials, manufacturing requirements and delivery arrangements. Standard delivery estimates should not automatically be applied to every bespoke order.
When we review your enquiry, we will explain the expected next steps and confirm the estimated timeframe relevant to your request before you proceed.
Ready to discuss your design? Visit Restivo Beds Customisation or contact our team.
Contact Restivo Beds
How can I contact Restivo Beds?
You can contact Restivo Beds for help with products, bed sizes, upholstery fabrics, custom designs, delivery, assembly and existing orders.
Our published contact details are:
• Email:support@restivobeds.co.uk
• Telephone: +44 7878 381821
• Location: Unit 5 Docking Ings Mill, 581 Bradford Road, Batley, England, WF17 8HB
If your enquiry concerns an existing purchase, include your order number and a brief description of the issue. This helps our team identify the relevant information and respond more effectively.
For further details, visit our About Restivo Beds page.
What are your customer support opening hours?
Please refer to the latest contact information published on the Restivo Beds website for current support hours.
If you are contacting us about an existing order, include your order number and the best way to reach you. For delivery enquiries, provide your postcode and any relevant appointment information.
If your enquiry is not urgent, you can email support@restivobeds.co.uk with the details and any supporting photographs or documents.
How can I ask a question about a product?
If you need more information about a bed frame, headboard, mattress, ottoman storage box or accessory, contact our customer support team.
Include the product name or product-page link and explain what you would like to know. You might need help confirming the dimensions, available fabrics, colour options, included components or assembly requirements.
If your question relates to a particular size or custom feature, provide your measurements and requirements so that we can give you more relevant guidance.
How do I check the status of my order?
Visit the Restivo Beds order-tracking page and follow the instructions provided there.
Keep your order details available so you can enter the requested information. If you cannot locate your order or need help understanding the information displayed, contact our support team.
Please include your order number in your enquiry so that we can investigate the relevant purchase.
Who should I contact about a delivery issue?
Contact Restivo Beds customer support if you have a question about your delivery, need to clarify an appointment or experience a problem with a delivered order.
Provide your order number, delivery postcode and a description of the issue. If the problem concerns damaged or missing items, photographs may help us understand what has happened.
You can also review the Delivery and Assembly page for information about estimated timeframes, delivery eligibility and preparing for delivery.
How can I request help with a return or refund?
If you need to discuss a cancellation, return, refund or problem with a product, review our Returns, Cancellations and Refunds Policy.
Then contact our support team with your order number and a clear explanation of the situation. Include photographs if your enquiry concerns damage or a fault.
Our team will explain the procedure that applies to your purchase. If you need independent information about statutory consumer rights, consult the official GOV.UK returns guidance.
Can I contact Restivo Beds about a custom bed design?
Yes. You can contact us to discuss a bespoke bed, custom headboard or other design request.
Include your preferred dimensions, bed style, upholstery fabric, colour and any special requirements. You can also share reference photographs or sketches to help explain the design you have in mind.
Our team will review the information and advise whether the request can be accommodated. We will confirm the specification and quotation before you decide whether to proceed.
How can I request free fabric samples?
You can request free fabric samples through the fabric-sample section of the Restivo Beds website or contact our support team for assistance.
Visit our fabric collection to explore available upholstery options. Tell us which fabrics or colours you would like to compare.
Samples can help you assess colour and texture in your own bedroom lighting before choosing an upholstered bed or headboard. Check the current sample-request instructions and availability when submitting your request.
Helpful links: About Us · Track Your Order · Delivery and Assembly · Fabrics and Samples
Mattresses and Bed Accessories
Does Restivo Beds sell mattresses?
Restivo Beds offers mattresses and other bedroom products, subject to the current collection. Available mattress types and specifications should be checked on the relevant product pages.
When choosing a mattress, consider the required mattress size, your bed frame's dimensions and any compatibility requirements stated by the manufacturer.
If you are buying a new bed frame as well, check whether the mattress is included or sold separately. Unless the product listing explicitly says otherwise, do not assume that a mattress is part of the bed-frame price.
Are mattresses included with your bed frames?
Mattresses are sold separately unless the individual listing or a specific package explicitly states that one is included.
Before purchasing, review the product description, selected variations and order summary. This is especially important if you are comparing bed frames with different configurations or promotional packages.
If you want a complete bed-and-mattress arrangement, check the available mattress options and ensure that the selected size is compatible with your bed frame.
How do I choose the right mattress size for my bed?
Start by checking the mattress size specified for your bed frame. Standard UK sizes include Single, Small Double, Double, King and Super King, but you should always confirm the precise measurements required for the particular product.
Remember that the external dimensions of an upholstered bed frame are usually larger than the mattress it accommodates. Use the product's size guide to identify the recommended mattress dimensions rather than relying on the overall width of the frame.
If you have a bespoke bed or a non-standard frame, confirm the mattress measurements with our team before ordering.
Can I purchase a mattress separately?
Yes, mattresses can be purchased separately where they are available in the Restivo Beds collection.
Before ordering, check the mattress specifications, size options and any relevant compatibility information. Make sure the mattress dimensions match the requirements of your existing bed frame.
If you are unsure which mattress size is appropriate, provide the bed model or measurements when contacting our team so that we can help you identify the information you need.
What mattress sizes are available?
Mattress sizes available depend on the current products listed on the Restivo Beds website. Standard UK options commonly include Single, Small Double, Double, King and Super King.
However, the exact dimensions and available variations should be confirmed on the individual mattress listing. Do not assume that all mattress models are available in every size.
If you have a custom bed frame or need a particular mattress dimension, contact us to discuss the requirements before purchasing.
Do you sell matching bedroom accessories?
Restivo Beds offers a selection of bedroom furniture and accessories, with availability depending on the current collection. These may include upholstered storage products and other items that complement your bed or headboard.
When choosing accessories, consider their dimensions, upholstery, colour and style alongside your existing furniture. Coordinating these details can help create a more consistent bedroom appearance.
Check the relevant product listings for confirmed specifications, available colours and what is included in the purchase.
Can I buy accessories to complement my upholstered bed?
You can explore the Restivo Beds collection for bedroom products that complement your upholstered bed. Depending on availability, you may find storage options and other furniture that coordinate with your chosen design.
Consider the fabric, colour, shape and proportions of each item. If you want the closest possible upholstery match, check the available material options and request fabric samples where available.
Remember that similar colour names do not necessarily mean that two products use identical fabrics. Confirm the options on each product page before ordering.
How do I make sure my mattress fits my bed frame correctly?
Check the mattress size recommended in the bed-frame product specifications. Compare the stated mattress dimensions with the dimensions of the mattress you intend to use.
Do not use the overall external width of an upholstered bed as a substitute for the required mattress size. Headboards, side rails and padded sections can make the frame wider or longer than the sleeping surface.
If you are using an existing mattress or buying a bespoke bed, confirm the measurements before placing your order. If you are unsure, contact Restivo Beds with the product name and dimensions for assistance.
Helpful links: Restivo Beds Collection · Upholstery Fabrics · Delivery Information
Still Have Questions?
Have a unique bed design in mind? Share your measurements, design ideas, preferred upholstery and reference images with our team. We will review your requirements, discuss the options and provide a quotation before you decide whether to proceed.

Customer Reviews
Trusted by Our Customers
See what our customers say about their experience with Restivo Beds on Google.
7 five-star reviews on Google and our website
“I’m really pleased with my experience with Restivo Beds. The bed looks beautiful, and the quality is just what I was hoping for. The team was helpful throughout the process. I would happily recommend Restivo Beds to others.”
LLisa Holdsworth- Website review
“Bed is comfortable, sturdy and beautifully finished. Very pleased with the quality and service.”
SSteve3 days ago “The quality of the bed is excellent, and the finish looks lovely in my bedroom. It feels sturdy and well made. I’m very happy with my purchase from Restivo Beds.”
CCatherine McGinley- Website review
“Really pleased with my new Montavelle bed! The design looks elegant and modern, and the upholstery gives it a luxurious finish. It looks fantastic in the bedroom and feels like great value for money. Very happy with my purchase and would definitely recommend Restivo Beds to anyon…”
CClara3 days ago “Great customer service from Restivo Beds. My questions were answered clearly, and the team helped me understand the available options. The whole experience was straightforward and pleasant.”
SSarah Thompson
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Suleman MalikTrustindex verifies that the original source of the review is Google.
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suleman arifTrustindex verifies that the original source of the review is Google.
Professional and extremely satisfied with services.Verified by TrustindexTrustindex verified that these reviews were published on Restivo Beds's Google Business Profile. Learn more
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Visit Our Office
Come and see our beds, fabrics and designs in person. Our friendly team are here to help you find the perfect bed.
Get Directions (opens Google Maps)- Restivo BedsUnit 5 Docking Ings Mill, 581 Bradford Road, Batley, England, WF17 8HB
- Monday – Friday: 8:00 AM – 5:00 PM
Saturday-Sunday: Closed - +447878381821
- support@restivobeds.co.uk
- +447878381821 (WhatsApp)